You can also attach relevant screenshots or documents if needed.Ģ. ![]() Fill out the contact form with your details and a description of your problem.Browse through the articles to find answers to common questions or click on “Contact Us” if your issue is not addressed.Click on the “For Riders” section to access rider-specific help topics.Sign in to your Uber account if you’re not already logged in.While the information is basic and largely comprised of cookie-cutter responses, a useful feature personalizes responses based on users’ location, offering more relevant assistance from local drivers and riders. The portal offers many answers to frequently asked questions. ![]() The Uber Help Portal is the quickest way for both riders and drivers to gain direct access to Uber customer support. Answering FAQs Using the Uber Help Center
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